Ellison E2201-18 User's Guide Page 18

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Your EVOLUTION Reel Mower with Grass Management System is
designed to operate right out of the box with only the quick tool-less
assembly of the Handle needed. If you experience any issues using the
mower, please read the information below to help you diagnose your
problem and find a solution.
Problem: The mower is hard to push.
Are you trying to cut too much grass?
• Check the height setting for the mower. Be sure that you are not trying
to cut more than 1/3 off the height of the grass. The mower may become
difficult to push if the height setting is too low.
• Try to adjust the height setting higher and closer to the 4 inch setting.
Is the height of the handle comfortable for pushing?
• The handle has multiple height positions that do not change as the
grass cutting height is adjusted. If you need to adjust the handle height,
see page 7.
Are the cutting reel or blades clogged with grass, dirt, or debris?
• Check to see if anything is causing a jam for the cutting reel, in
particular look on the cutting blades and on the sides of the cutting reel.
If debris is found, clean with a brush. Do not stick your hand inside the
cutting blades!
Are the cutting blades making contact with the stationary blade?
If so, this could be caused by two reasons:
• The stationary blade has shifted during shipping, handling,
or operation. If the cutting gap has become too small or non-existent,
the blades will touch, but they should not. To check if the cutting gap is
properly set, see Adjusting the Blades on page 13.
• The blades could be making contact due to a dent or other damage
to the blades. See page 17 for inspecting and repairing a dent in the
blades.
Problem: The mower is leaving behind uncut grass
Is your grass long or are tall weeds present?
• Check the height setting for the mower. Be sure that you are not trying to cut
more than 1/3 off the height of the grass. The mower will not be able to cut
grass over 6 inches long or if tall weeds are present.
• Try to adjust the height setting higher and closer to the 4 inch setting.
• Pull any tall weeds that are present, and also try to mow from a different
direction to see if that helps.
Is the blade gap adjusted properly?
• The gap between the cutting blades and the stationary blade can shift during
shipping, handling, or operation and become larger than it should be. If the gap
is too large, the cutting performance will be reduced.
• To check if the cutting gap is set properly, see Adjusting the Blades on page
13.
Troubleshooting
Troubleshooting
If you need assistance or have questions,
don’t return to the store.
Call our customer service at 1-800-918-8290
Visit us at www.ellison-tools.com
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